What are the check-in and check-out times at The Chester Grosvenor?
Check-in is at 15:00 and check-out is at 11:00.
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The Chester Grosvenor, Chester
188US$
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Key details
About the Hotel
Eastgate Street, Eastgate,
Chester,
United Kingdom,
CH1 1LT,
Cheshire
- Close to the historic old town
Perfect
8.8
9.3
4.4
4.4
Loved by guests
"Afternoon tea was again delicious and spectacular."
"The Grosvenor is a real gem."
"Our hotel (The Chester Grosvenor) was stunning and perfectly situated with a grandeur interior that oozes bundles of original features!"
The Chester Grosvenor is a five-star hotel featuring luxurious accommodations and award-winning dining. Guests can enjoy a tranquil spa, an extensive wine list, and a prime location near popular attractions. This Chester hotel offers 8.8/10 rating on Booking.com.
Rooms & Amenities
Rooms at The Chester Grosvenor provide elegance and comfort with luxurious furnishings and
Dining & Experiences
Dining options at The Chester Grosvenor include the 2 AA Rosette La Brasserie for all-day dining and the fine dining restaurant Arkle, which offers
Leisure & Spa
The Chester Grosvenor's spa offers a range of treatments in five
Location & Accessibility
This centrally located Chester hotel places guests just moments away from
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Room
2 persons
20 m²
1 Double bed
Shower
Heating
room details
Executive Room
2 persons
35 m²
1 King-size bed
Shower
Heating
room details
Deluxe Room
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Suite
2 persons
50 m²
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Sitting area
- Dressing area
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Chester Grosvenor presents a delightful culinary journey with its two distinctive dining venues, offering British flavors and an elegant atmosphere. Guests can indulge in a sophisticated dinner at Arkle or enjoy the vibrant all-day dining at La Brasserie, perfectly paired with exquisite wines and artisanal delicacies.
Arkle
British fine dining
Ambiance
Luxuriously comfortable and sophisticated setting
Key Offerings
An exclusive dinner experience focusing on British cuisine, with options for vegetarian, vegan, and gluten-free diners.
Reservation
Recommended
Wednesday to Saturday, 18:00 - 22:00
La Brasserie
Casual all-day dining with French influences
Ambiance
Lively and larger space, complemented by a glamorous Champagne and cocktail bar
Key Offerings
A 2 AA Rosette-awarded menu featuring a mix of local and international flavors; delightful afternoon tea options available.
Reservation
Recommended
Daily, 10:30 - 22:00
Location
Eastgate Street, Eastgate,
Chester,
United Kingdom,
CH1 1LT,
Cheshire
Map view
Eastgate Street, Eastgate,
Chester,
United Kingdom,
CH1 1LT,
Cheshire
City landmarks
Landmark
Chester Castle
680 m
Landmark
Chester Racecourse
1.5
km
Museum
The Grosvenor Museum
700 m
Museum
Cheshire Military Museum
690 m
Landmark
Statue of Minerva
1.0
km
Landmark
River Dee
810 m
Landmark
Sick to Death
890 m
Garden
Chester Roman Gardens
860 m
Park
Grosvenor Park
1.3
km
Landmark
Chester Roman Amphitheatre
1.2
km
Church
St Paul's Church
13.5
km
Nearby
City Walls
Walls of Chester
50 m
Church
Chester Cathedral
200 m
Museum
Dewa Roman Experience
340 m
St Michaels Church Bridge Street
Chester Golf Club
350 m
45 Eastgate Street
Eastgate Clock
50 m
Chester Rows
150 m
Church
Church of St Peter
160 m
30 Watergate Street
Booth Mansion
250 m
Church
Wesley Church Centre
110 m
Church
St John the Baptist's Church
300 m
40 Watergate Street
The Antiques Shop
280 m
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
300 m
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
310 m
Gallery
The Watergate Street Gallery
330 m
Shopping Area
Grosvenor Shopping Centre
120 m
Garden
Chester Cathedral Falconry and Nature Gardens
170 m
60 Watergate Street
Watergate Street Independent Quarter
320 m
Bridge
Suspension Bridge
450 m
Mall
Chester Rows shops
160 m
Restaurants
La Brasserie
10 m
56-58 Eastgate Street Eastgate St
Simon Radley at The Chester Grosvenor
60 m
The Chester Grosvenor 56-58 Eastgate
The Botanist
100 m
13 St. Werburgh Street
The Chester Grosvenor Restaurant
10 m
56-58 Eastgate Street Aldford
Afternoon Tea at the Grosvenor Hotel
50 m
Eastgate
Duttons
120 m
10-11 Godstall Ln
The Tea Press Cafe
80 m
28-30 Eastgate Street
Debenhams Browns of Chester Cafe
90 m
34-40 Eastgate Row South
Towers
140 m
St Werburgh St Bell Tower House
Explore Chester
Local Highlights
Chester Cathedral
3 minutes' walk
A stunning example of medieval architecture, famous for its intricate stained glass and beautiful gardens.
Chester Castle
9 minutes' walk
A historic site with impressive battlements and exhibitions detailing Chester's past. Offers guided tours.
Dewa Roman Experience
5 minutes' walk
An interactive museum showcasing Chester's Roman history with engaging activities and costumed interpreters.
Chester Racecourse
19 minutes' walk
Home to horse racing events, this venue features beautiful grounds and offers a vibrant atmosphere on race days.
Chester Golf Club
5 minutes' walk
A beautiful golf course offering a challenge for all skill levels. Reservations recommended for tee times.
Simon Radley at The Chester Grosvenor
1 minute' walk
Fine dining with seasonal dishes and an elegant atmosphere. Reservations recommended for this Michelin-starred restaurant.
The Botanist
2 minutes' walk
Casual dining with a botanical theme, famous for its creative cocktails and hearty dishes using fresh, local ingredients.
La Brasserie
1 minute' walk
Stylish brasserie offering a mix of British and European cuisine. Perfect for a relaxed meal or a quick snack.
Afternoon Tea at the Grosvenor Hotel
1 minute' walk
Indulge in a traditional afternoon tea with an assortment of snacks and pastries-perfect for a cozy catch-up.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.2
Location
9.8
Service
7.8
Dining
7.0
John
United Kingdom,
February
2025
8.0/10
My stay at the Grosvenor was overall quite lovely. The spa services were delightful, and the dining experience, especially at Simon Radley, was exceptional. However, I did find the room amenities a bit lacking, particularly with the bathroom setup and a small TV. Also, I expected a little more attention to special occasions, given the hotel's reputation for high service standards.
Rooms
7.0
The room was spacious and had a huge, comfy bed, but the bathroom shower over the bath could use some improvement with water pressure, and the TV was rather small compared to other hotels I've stayed in.
Service
8.0
The service throughout was professional and attentive. The reception staff was welcoming, and the dining service at the restaurant was knowledgeable, though I felt it could have been faster during breakfast.
Location
9.0
The hotel is perfectly situated, making it easy to explore Chester's attractions, especially within walking distance to shops and the racecourse.
Dining
8.0
Dining was a highlight, particularly the tasting menu at Simon Radley, which was fantastic. However, I did find the cooked breakfast option a bit overpriced considering the quality.
Facilities
8.0
The spa facilities were impressive, although the thermal suite felt somewhat small for longer visits. The overall ambiance was quite calming.
Charlotte
United Kingdom,
February
2025
7.0/10
I had a fantastic stay at the hotel for my wife's 40th birthday, appreciating the central location and the comfortable room. However, there were some issues with the dining experience and staff service that made the stay less than perfect. While we enjoyed the executive room, the dining options could be improved, especially the breakfast service and menu variety.
Rooms
8.0
The executive room was well-sized and comfortable, albeit in need of some cosmetic updates.
Service
5.0
While some staff were welcoming, the service during breakfast and dinner left much to be desired, with slow service and a few unpleasant interactions.
Location
10.0
The hotel is centrally located, making it an excellent base for exploring Chester's attractions.
Dining
5.0
The dining experience was average to below, with the dinner menu mix-ups and disappointing breakfast choices being key highlights.
Facilities
7.0
The hotel offers a nice ambiance, but unfortunately, some areas felt dated.
Frederick
United Kingdom,
January
2025
8.6/10
The hotel is a beautiful place to stay with luxurious rooms and excellent service. The central location makes exploring the city a breeze, and the dining options, especially breakfast, offer a lot of variety but could be better. Overall, I found great value for money, but a few service lapses at the bar were disappointing.
Rooms
9.0
The rooms were beautiful, clean, and incredibly comfortable, providing a luxurious touch to our stay.
Service
8.0
The service was generally excellent, with staff being genuinely helpful and professional, though there were a couple of lapses in the bar service.
Location
10.0
The hotel's location in the city center is perfect for accessing all of Chester's attractions and shopping areas.
Dining
7.0
The breakfast options were diverse and delicious, though I found the service a bit lacking on our visit.
Facilities
9.0
The hotel offered excellent facilities, including a wonderful spa that added to the relaxation of our stay.
Fred
United Kingdom,
December
2024
7.6/10
My stay at this hotel was pretty enjoyable overall. It has a fantastic location, right in the heart of Chester, making it super easy to explore the local attractions. The staff were genuinely attentive and catered to my needs well, although I did experience some hiccups during the dining experience. The ambiance is great, but some amenities could use a little updating. Overall, I'd say it's good value for a nice getaway.
Rooms
7.0
The rooms were elegantly decorated and comfortable, with a good-sized bed. However, I found the plumbing a bit outdated, which detracted from the experience.
Service
8.0
Most of the staff provided exceptional service, really going the extra mile to ensure I was taken care of. I did encounter a less accommodating staff member during checkout, which mildly affected my impression.
Location
10.0
The location was absolutely perfect for exploring Chester. You step out of the hotel, and you're right in the center surrounded by shops and attractions.
Dining
5.0
While I loved the ambiance of the restaurant, my meal at the Brasserie was a letdown, especially since I had to send my main dish back due to poor quality.
Facilities
8.0
The spa facilities were a highlight; very relaxing and a great place to unwind after a day of exploring. However, I think some of the amenities could use updating to match what you expect from a luxurious hotel.
Alan
United Kingdom,
November
2024
9.8/10
I had a wonderful experience at The Chester Grosvenor for our Ruby Wedding Anniversary. The staff treated us like royalty and the suite was absolutely stunning. However, there were some small issues, like missed requests and a minor delay with valet parking upon our departure. Overall, it was a memorable stay, making me eager to return at the right price.
Rooms
10.0
The suite was perfectly clean and exceptionally spacious with an extremely large bed that made for a comfortable stay.
Service
10.0
The service was exceptional; from the warm welcome at check-in to the professional handling during our departure, it felt like a truly special experience.
Location
10.0
The location is fantastic, right in the heart of Chester, making it easy to explore all the attractions in the area.
Dining
10.0
Dining at The Brasserie was outstanding; the dinner included in our package was delightful, accompanied by a glass of champagne, and the breakfast was also excellent.
Facilities
9.0
The facilities, from the thermal rooms to the bar area, were lovely and added to the overall luxurious experience.
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Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 15 per day.
Internet
is available in for free.
Breakfast
At the hotel The Chester Grosvenor guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Polish
Year renovated:
2010
Number of floors:
4
Number of rooms:
66
FAQs
About The Chester Grosvenor
How far is The Chester Grosvenor from Chester city centre?
The hotel is located 1 km from Chester city centre.
What luxury dining options are available at The Chester Grosvenor?
Dining options include the 4 AA Rosette Arkle restaurant, which offers a tasting menu, and the 2 AA Rosette La Brasserie, which features informal cuisine.
What amenities does the spa at The Chester Grosvenor provide?
The Spa features a Thermal Suite, five luxury treatment rooms, a steam room, salt grotto, and offers a variety of spa treatments.
Is parking available at The Chester Grosvenor?
Public parking is available on-site for £15 per day, and valet parking is offered at a rate of £25 per night.
What popular attractions are near The Chester Grosvenor?
Nearby attractions include Chester Cathedral (0.5 km), Grosvenor Park (0.5 km), and Chester Zoo (approximately 5 km).
What are the room features at The Chester Grosvenor?
Rooms include free Wi-Fi, air conditioning, bathrobes, luxury toiletries, and Sky TV channels.
What breakfast options are available at The Chester Grosvenor?
A Continental breakfast is served, with a full English option available for an additional charge of £19.
What services does The Chester Grosvenor offer for guests?
Services include luggage storage, 24-hour reception, express check-in/out, and laundry services.
How far is The Chester Grosvenor from Chester Hawarden Airport?
The hotel is approximately 5 km from Chester Hawarden Airport.
Does The Chester Grosvenor have a fitness center?
Yes, the hotel includes a fitness center for guest use.
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