The Chester Grosvenor Hotel | Chester ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Eastgate, Chester, United Kingdom, CH1 1LT

“The Grosvenor's location is perfect, right in the heart of Chester, making it easy to explore all the charming shops and sights.”view full review

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“An exceptional destination for a delightful experience.” view full review

Top location:Highly rated by recent guests(9.8)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Public parking is possible on site at GBP 10 per day.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel The Chester Grosvenor guests are invited to a full breakfast served for free.

There are no extra beds provided in a room.

Pets are not allowed.

English, Spanish, Italian, Polish

Year renovated:2010

Number of floors:4

Number of rooms:66

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Double Room

Max:

2 persons

220 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Executive King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Superior King Room

Max:

2 persons

390 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Chester1400 ft

Airports

Chester Hawarden (CEG) 7.1 mi

Liverpool John Lennon (LPL) 25.4 mi

Train

Chester Train Station3000 ft

Bus

Bus stop1000 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Brasserie

The Brasserie offered an excellent culinary experience with a diverse menu. I particularly enjoyed the expertly cooked filet steak that elevated our dinner night. The table service was perfect and enhanced the overall dining atmosphere.

SamanthaHarris. United States, 2024-01-15Read full review on

Effortless Valet

Using the valet service was a breeze. The doorman was attentive and ensured my vehicle was parked securely as soon as I arrived, making it a stress-free experience. It was a great relief after a long journey.

Tommy85. Australia, 2024-04-23Read full review on

Spacious Executive Room

Our Executive Room was more than spacious; it featured a comfortable table and chair set along with a writing desk, which made it perfect for relaxing. I particularly appreciated the fresh milk provided for the tea and coffee maker, offering a touch of luxury.

ClaireJohnson. Canada, 2024-06-30Read full review on

Very nice Afternoon Tea

The Afternoon Tea experience in the Library was very nice. The selection of pastries and the setting created a perfect ambiance for relaxation. I couldn't get enough of the delicious treats and refreshing teas offered during the service.

MichaelSmith. New Zealand, 2024-08-11Read full review on

What’s included

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Sitting area
Dressing area
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

Eastgate, Chester, United Kingdom, CH1 1LT

Map view

street view

Eastgate, Chester, United Kingdom, CH1 1LT

City landmarks

Grosvenor Street

Chester Castle

2300 ft

Watergate Square

Chester Racecourse

5100 ft

Museums

The Grosvenor Museum

2300 ft

Museums

Cheshire Military Museum

2300 ft

1 Greenway Street

Statue of Minerva

3400 ft

8 The Groves

River Dee

2700 ft

Chester City Walls Road Water Tower Gardens

Sick to Death

3000 ft

Garden

Chester Roman Gardens

2900 ft

Parks

Grosvenor Park

4200 ft

Roman Amphitheatre

Chester Roman Amphitheatre

4000 ft

Church

St Paul's Church

8.4 mi

Nearby

City Walls

Walls of Chester

200 ft

Church

Chester Cathedral

700 ft

Museums

Dewa Roman Experience

1200 ft

St Michaels Church Bridge Street

Chester Golf Club

1200 ft

45 Eastgate Street

Eastgate Clock

200 ft

Chester Rows

500 ft

Church

Church of St Peter

600 ft

30 Watergate Street

Booth Mansion

900 ft

Church

Wesley Church Centre

400 ft

Church

St John the Baptist's Church

1000 ft

40 Watergate Street

The Antiques Shop

1000 ft

27 Grosvenor Street The Grosvenor Museum

Chester History & Heritage

1000 ft

Chester Market Hall 6 Princess Street Chester Market Hall

Chester in Lego

1100 ft

Gallery

The Watergate Street Gallery

1100 ft

Shopping Area

Grosvenor Shopping Centre

400 ft

Garden

Chester Cathedral Falconry and Nature Gardens

600 ft

60 Watergate Street

Watergate Street Independent Quarter

1100 ft

Bridges

Suspension Bridge

1500 ft

Mall

Chester Rows shops

600 ft

Restaurants

La Brasserie

100 ft

56-58 Eastgate Street Eastgate St

Simon Radley at The Chester Grosvenor

200 ft

The Chester Grosvenor 56-58 Eastgate

Afternoon Tea at the Grosvenor Hotel

200 ft

Eastgate

The Botanist

400 ft

13 St. Werburgh Street

The Chester Grosvenor Restaurant

100 ft

56-58 Eastgate Street Aldford

Duttons

400 ft

10-11 Godstall Ln

The Tea Press Cafe

300 ft

28-30 Eastgate Street

Debenhams Browns of Chester Cafe

300 ft

34-40 Eastgate Row South

Towers

500 ft

St Werburgh St Bell Tower House

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

8.2

Location

9.8

Service

7.8

Dining

7.0

4.5/5 based on 3791 reviews

#6 of 49 hotels in Chester based on Tripadvisor

John

United Kingdom, February 2025

8.0/10

My stay at the Grosvenor was overall quite lovely. The spa services were delightful, and the dining experience, especially at Simon Radley, was exceptional. However, I did find the room amenities a bit lacking, particularly with the bathroom setup and a small TV. Also, I expected a little more attention to special occasions, given the hotel’s reputation for high service standards.

Rooms

7.0

The room was spacious and had a huge, comfy bed, but the bathroom shower over the bath could use some improvement with water pressure, and the TV was rather small compared to other hotels I've stayed in.

Service

8.0

The service throughout was professional and attentive. The reception staff was welcoming, and the dining service at the restaurant was knowledgeable, though I felt it could have been faster during breakfast.

Location

9.0

The hotel is perfectly situated, making it easy to explore Chester's attractions, especially within walking distance to shops and the racecourse.

Dining

8.0

Dining was a highlight, particularly the tasting menu at Simon Radley, which was fantastic. However, I did find the cooked breakfast option a bit overpriced considering the quality.

Facilities

8.0

The spa facilities were impressive, although the thermal suite felt somewhat small for longer visits. The overall ambiance was quite calming.

Charlotte

United Kingdom, February 2025

7.0/10

I had a fantastic stay at the hotel for my wife's 40th birthday, appreciating the central location and the comfortable room. However, there were some issues with the dining experience and staff service that made the stay less than perfect. While we enjoyed the executive room, the dining options could be improved, especially the breakfast service and menu variety.

Rooms

8.0

The executive room was well-sized and comfortable, albeit in need of some cosmetic updates.

Service

5.0

While some staff were welcoming, the service during breakfast and dinner left much to be desired, with slow service and a few unpleasant interactions.

Location

10.0

The hotel is centrally located, making it an excellent base for exploring Chester's attractions.

Dining

5.0

The dining experience was average to below, with the dinner menu mix-ups and disappointing breakfast choices being key highlights.

Facilities

7.0

The hotel offers a nice ambiance, but unfortunately, some areas felt dated.

Frederick

United Kingdom, January 2025

8.6/10

The hotel is a beautiful place to stay with luxurious rooms and excellent service. The central location makes exploring the city a breeze, and the dining options, especially breakfast, offer a lot of variety but could be better. Overall, I found great value for money, but a few service lapses at the bar were disappointing.

Rooms

9.0

The rooms were beautiful, clean, and incredibly comfortable, providing a luxurious touch to our stay.

Service

8.0

The service was generally excellent, with staff being genuinely helpful and professional, though there were a couple of lapses in the bar service.

Location

10.0

The hotel's location in the city center is perfect for accessing all of Chester's attractions and shopping areas.

Dining

7.0

The breakfast options were diverse and delicious, though I found the service a bit lacking on our visit.

Facilities

9.0

The hotel offered excellent facilities, including a wonderful spa that added to the relaxation of our stay.

Fred

United Kingdom, December 2024

7.6/10

My stay at this hotel was pretty enjoyable overall. It has a fantastic location, right in the heart of Chester, making it super easy to explore the local attractions. The staff were genuinely attentive and catered to my needs well, although I did experience some hiccups during the dining experience. The ambiance is great, but some amenities could use a little updating. Overall, I'd say it's good value for a nice getaway.

Rooms

7.0

The rooms were elegantly decorated and comfortable, with a good-sized bed. However, I found the plumbing a bit outdated, which detracted from the experience.

Service

8.0

Most of the staff provided exceptional service, really going the extra mile to ensure I was taken care of. I did encounter a less accommodating staff member during checkout, which mildly affected my impression.

Location

10.0

The location was absolutely perfect for exploring Chester. You step out of the hotel, and you're right in the center surrounded by shops and attractions.

Dining

5.0

While I loved the ambiance of the restaurant, my meal at the Brasserie was a letdown, especially since I had to send my main dish back due to poor quality.

Facilities

8.0

The spa facilities were a highlight; very relaxing and a great place to unwind after a day of exploring. However, I think some of the amenities could use updating to match what you expect from a luxurious hotel.

Alan

United Kingdom, November 2024

9.8/10

I had a wonderful experience at The Chester Grosvenor for our Ruby Wedding Anniversary. The staff treated us like royalty and the suite was absolutely stunning. However, there were some small issues, like missed requests and a minor delay with valet parking upon our departure. Overall, it was a memorable stay, making me eager to return at the right price.

Rooms

10.0

The suite was perfectly clean and exceptionally spacious with an extremely large bed that made for a comfortable stay.

Service

10.0

The service was exceptional; from the warm welcome at check-in to the professional handling during our departure, it felt like a truly special experience.

Location

10.0

The location is fantastic, right in the heart of Chester, making it easy to explore all the attractions in the area.

Dining

10.0

Dining at The Brasserie was outstanding; the dinner included in our package was delightful, accompanied by a glass of champagne, and the breakfast was also excellent.

Facilities

9.0

The facilities, from the thermal rooms to the bar area, were lovely and added to the overall luxurious experience.